FAQ
Our most asked questions
Frequently Asked Questions
- How do I place an order ?
- What type of payment do you accept ?
- Why do I need a VIN number ?
- Who is BMVW ?
- What is the warranty on parts ?
- Are there parts you don't sell ?
- What if my part is damaged in shipping ?
- Who pays the freight on returned parts ?
- Which side is the right side/left
side ?
- Can I pick up my part to save shipping cost ?
- You may place your order 7 days a week,
24 hours a day via our
ebay store.
You may also make your purchase over the phone with one of our
Customer Care Representatives by calling us at
770-969-9999. Hours of operation for our call center are posted
on our about Us page. We look forward to serving you.
- For online purchases we accept all major credit cards,
PayPal, For purchases made over the phone or at our locations,
we accept all Visa and Master Card credit cards, cash, certified
checks or money orders.
- The VIN or Vehicle Identification Number contains a code
that includes vital information on your particular car. It may
be necessary to review this code to assure that you get the
correct transmission or engine as well as ECU computer or other
component. You can find this number on the title or on a riveted
tag on the dash near the defroster vent in front of the driver.
We may also need the date of manufacture. It usually is in the
upper right corner of the tag on the driver door jam.
- BMVW Auto Parts, Inc. is a premiere used
auto parts recycler and full service center located in
Palmetto, GA that has been in business under the same owner
since 1985. We focus on customer service and customer
satisfaction. We provide individuals and repair shops with high
quality used auto parts at reasonable prices.
- BMVW offer a free 4 months warranty
Please refer to our
Warranty page for complete details
- There are some used parts we currently do not sell, either
because of federal or state regulations or because they do not
provide good value for our customers. For example, it is
unlawful to ship catalytic converters, and used hose or belts do
not provide a good value for our customers. Click here for a
listing of parts we sell.
- You must sign for the shipment as "received damaged". As the
carrier is responsible for the used auto part if you sign for it
as DAMAGED. After signing for and receiving the damaged part,
contact us by phone to start the
damage claim and part replacement process. We will instruct you
on the procedure.
- We do if the incorrect part was sent, was not in the
condition stated at the time of the sale, or failed with in the
warranty period. You pay the freight if the used auto parts were
ordered incorrectly (incorrect information).
- For our purposes, the Left is the driver side and the Right
is the passenger side.
- BMVW offer free pickup Monday - Thursday from 9:00 am until 5:45
pm and on Friday from 9:00 am until 4:00 pm
BMVW INC