FAQ

Our most asked questions

 

Latest Arrivals:

Part Cars

new arrival tundra.

tundra fusion

Pontiac rover

Used Parts:

wheel distrubator

power steering compressor

alternator headlight

 

Frequently Asked Questions

Type in your Search Term

  1. How do I place an order ?
  2. What type of payment do you accept ?
  3. Why do I need a VIN number ?
  4. Who is BMVW ?
  5. What is the warranty on parts ?
  6. Are there parts you don't sell ?
  7. What if my part is damaged in shipping ?
  8. Who pays the freight on returned parts ?
  9. Which side is the right side/left side ?
  10. Can I pick up my part to save shipping cost ?

How do I place an order ?

  • You may place your order 7 days a week, 24 hours a day via our ebay store. You may also make your purchase over the phone with one of our Customer Care Representatives by calling us at 770-969-9999. Hours of operation for our call center are posted on our about Us page. We look forward to serving you.
Back to Top

What payment do you accept  ?

  • For online purchases we accept all major credit cards, PayPal, For purchases made over the phone or at our locations, we accept all Visa and Master Card credit cards, cash, certified checks or money orders.
Back to Top

Why do I need a VIN number ?

  • The VIN or Vehicle Identification Number contains a code that includes vital information on your particular car. It may be necessary to review this code to assure that you get the correct transmission or engine as well as ECU computer or other component. You can find this number on the title or on a riveted tag on the dash near the defroster vent in front of the driver. We may also need the date of manufacture. It usually is in the upper right corner of the tag on the driver door jam.
Back to Top

Who is BMVW ?

  • BMVW Auto Parts, Inc. is a premiere  used auto parts recycler and  full service center located in Palmetto, GA  that has been in business under the same owner since 1985.  We focus on customer service and customer satisfaction. We provide individuals and repair shops with high quality used auto parts at reasonable prices.
Back to Top

What is the warranty ?

  • BMVW offer a free 4 months warranty Please refer to our Warranty page for complete details
Back to Top

Are there parts you don't sell ?

  • There are some used parts we currently do not sell, either because of federal or state regulations or because they do not provide good value for our customers. For example, it is unlawful to ship catalytic converters, and used hose or belts do not provide a good value for our customers. Click here for a listing of parts we sell.
Back to Top


What if my order is damaged ?

  • You must sign for the shipment as "received damaged". As the carrier is responsible for the used auto part if you sign for it as DAMAGED. After signing for and receiving the damaged part, contact us by phone to start the damage claim and part replacement process. We will instruct you on the procedure.
Back to Top


Who pay for returned parts ?

  • We do if the incorrect part was sent, was not in the condition stated at the time of the sale, or failed with in the warranty period. You pay the freight if the used auto parts were ordered incorrectly (incorrect information).
Back to Top

Right side/left side ?

  • For our purposes, the Left is the driver side and the Right is the passenger side.
Back to Top

Can I pick up my order ?

  • BMVW offer free pickup Monday - Thursday from 9:00 am until 5:45 pm and on Friday from 9:00 am until 4:00 pm
Back to Top

 

 

 

 
 

 

            Parts - Service - Repairs - Maintenance

  We focus on customer service and customer satisfaction, one customer
 at a time with high quality service, repairs maintenace and used parts.

new banner